We can ship to virtually any address in the world! We ship out most orders within 2-5 business days. For our free shipping option, we generally use USPS First Class Parcel for lighter orders, and Priority Mail or UPS Ground for heavier shipments, including jars. EcoJarz is committed to reducing waste in our shipping center, and we try to avoid using plastic for all shipments. We never use bubble mailers, poly envelopes, or other packaging that cannot be recycled. To learn more about our Ethics and commitment to sustainability, CLICK HERE.
We think you will love our products, and want you to be completely happy with your purchase. You may return most items within 45 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you would like a return label, please let us know and we will do our best to prepare one for you.
We will issue a refund as soon as we receive your return package. Please note, that it may take your bank or credit cart several business days to show the refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.